Support

A person replies within 24 hours, 7 days a week.

Email: support@lab-89.com
Tell us your store URL and which app, and we’ll pick it up.

Help inside the app

Every Lab89 app has a Help panel with an AI assistant for instant answers. Ask it for a person at any time and the chat is handed to us.

Per app

AppHelpSetup guide
Pollsypollsy.lab-89.com/helppollsy.lab-89.com/guide
Discount HealthIn the app at launchAt launch
GiftSplitgiftsplit.lab-89.com/helpAt launch

Billing, refunds and plan changes

Plans are billed by Shopify. Change or cancel a plan inside the app, or uninstall to stop. For refund questions, email us with the order date and we’ll follow Shopify’s policy.

Privacy and data

See Data requests for access and deletion, and Privacy for what each app stores.